Our 'Naked' series takes most of the natural beauty of rough gemstones as they are formed in the earth We hope it will empower the wearer to look forward to the future with optimism and energy.
The Cut Unlike most rubies in the market, our rubies are all natural, untreated ruby sourced directly from Myanmar. The ruby is fixed firmly with 18 k gold to reflect the outline of the gem stone.
Original Wooden Box Whether it is a gift for a friend or yourself, all Motherhouse Jewelry comes with a special wooden box - handmade in Indonesia. A perfect decoration for your room and for storing small items or valuables.
Note: Since our jewelry is made of natural stones, there will be slight differences in each piece. Click HERE for more details.
For all orders Please note that pre-sales care services are unavailable to oversea customers. Some items cannot be delivered depending on the custom law of your country of residence.
Payment We acceptcredit cardas payment methods.
Shipping of orders We will ship the products in 10 to 20 working days
International Shipping All packages are shipped from our Japan office. We provide international shipping to all countries, please contact us at email@example.com
All deliveries come with a tracking number and will be provided to you with an email confirmation.
We understand shopping online could be difficult as the image and colour may differ from expectation. There is also the possibility that the person you’re sending the gift to have a different preference. We would like our customers to be truly satisfied with our products as we want you to use them for a long time as life partners. We also value the craftsmanship and effort of our craftsmen as they handmade these products with their heart and soul.
In the scenario you are not 100% satisfied with your purchase, we will gladly accept an exchange or refund.
By Mail Don’t have the time to head down to our stores? You can do the return via mail and we will cover the charge. You may return your order by mail but first please email us.We will further inform you the procedure.
Your return must be made within 14 days from the date upon receiving the product.
It’s important that your return is sent to us via a traceable mode as we'll not be responsible for any lost mail sent through non-traceable mailing options. We hope to receive the bags as soon as you too!
Store in Hong Kong Come on down to our stores to make the refund if they are conveniently located near you.
Shop M06, MTR Floor, MOKO, 193 Prince Edward Rd W, Mong Kok 11:30 - 20:00 +(852)-2609-0001
You can also try on different bags and if you do see something you like, we can make the exchange on the spot. Approach any of our friendly staff in store for more assistance!
Please make sure all items are unused
For us to facilitate the exchange, please bring along a valid receipt or order number for your purchase
You may exchange to another item Exchange to higher value item – we require you to top up!
*Your return must be made within 14 days from the date upon receiving the product. *Scarf and jewellery products are personal products. There is no 14-days appreciation period. Once the products are sold, no return or exchange service is accepted. Before purchasing, please consider carefully before making the order.